The Evanston Roofers ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit theevanstonroofers.com or contact us, how we use it, and the choices you have. By using our website or submitting a request, you agree to this policy.

Information we collect

• Information you provide: name, address, email, phone number, and any project details you submit through our estimate form, by phone, or by email.
• Automatically collected: standard log data such as IP address, browser type, referring page, pages visited, and timestamps. We may use cookies and similar technologies to keep the site functioning and to measure aggregate usage.
• Communications: records of calls, texts, and emails between you and our team.

How we use information

• To respond to estimate requests, schedule inspections, and provide roofing services.
• To communicate about your project, including scheduling, follow-up, and warranty matters.
• To improve our website, services, and customer experience.
• To comply with legal obligations and enforce our terms.

Sharing your information

We do not sell your personal information. We may share information with trusted service providers (e.g., hosting, analytics, scheduling, and email vendors) who perform work on our behalf and are bound to protect it. We may also disclose information when required by law or to protect our rights, property, or safety.

Cookies and analytics

We use cookies and analytics tools to understand site traffic and improve performance. You can disable cookies in your browser settings, but parts of the site may not function as intended.

Data retention and security

We keep customer records only as long as needed to provide services, satisfy legal and accounting obligations, and resolve disputes. We use reasonable technical and organizational safeguards to protect your information, but no method of transmission over the internet is 100% secure.

Your choices

You may request access to, correction of, or deletion of the personal information we hold about you by emailing hello@theevanstonroofers.com. You may opt out of marketing emails at any time by replying "unsubscribe."

Children's privacy

Our website is not directed to children under 13, and we do not knowingly collect their information.

Changes to this policy

We may update this Privacy Policy from time to time. The updated date at the top reflects the most recent revision.

Contact

Questions? Contact us at hello@theevanstonroofers.com or (331) 267-5113. We are a service-area business located in Evanston, IL.